Privacy Policy

Last updated: September 2025

1. Introduction

This Privacy Policy describes how Balagur ("we", "us", or "our") collects, uses, and protects information when you use our application ("App") or website. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

• Information you provide: name, email address or phone number (if applicable), account details.
• Automatically collected information: device information (model, OS version), IP address, cookies, usage data such as how you use the App.

3. How We Use Information

• To provide and maintain the App’s functionality.
• To improve and personalize our services.
• To communicate with you (e.g. for updates or support).
• For security purposes and to protect against misuse or fraud.

4. Sharing & Disclosure

We do not share personal data with third parties, except in the following cases:

• With your consent.
• To comply with legal obligations.
• When necessary for fraud prevention or safety.
• With service providers who perform services on our behalf, under agreement to protect your data.

5. Cookies & Tracking

We use cookies and similar tracking technologies to collect information about usage and improve the App. You can disable cookies via your device or browser settings, but some features may not function properly without them.

6. Your Rights

• You can request access to the personal data we hold about you.
• You may request correction or deletion of your data.
• You may object to or restrict certain processing of your data.
• If applicable, you can withdraw your consent at any time.

7. Data Retention

We retain personal data only as long as needed for the purposes described above, unless longer retention is required by law. After you close your account (if applicable), we may retain some information as required by law or for legitimate business purposes.

8. Security

We implement reasonable technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction.

9. Contact Us

If you have questions about this Privacy Policy, you can contact us at:
Email: help@balagur.online